First win
Failed payments, caught
A payment that fails is in the ops inbox within minutes, with the customer and the amount, not found at month end.
month endBefore
minutesNow
week 1Live
Monitoring and alerts
The moment something needs you, you already know.
A payment that failed quietly, a supplier feed that stopped, a backlog that crept past the line. Monitoring and alerts watch the feeds and systems you run, check them on a schedule, and tell the right person the moment something needs them, before it costs a day.
Live
The change
Same problem, heard sooner
Beforemonth end
Nowminutes
Liveweek 1
01What it watches
Monitoring and alerts: what gets watched.
A check is a question asked on a schedule: did the feed arrive, is the queue under the line, did the payment land. The checks below are the common ones; yours are the things that would ruin your week if nobody noticed.
02How we set it up
From a morning sweep to a heads-up.
- Step 01
We list what would hurt
The things that have gone wrong before, and the ones you check by hand because you cannot afford not to.
- Step 02
We write the checks
Each one runs on a schedule against the real system, with a line that says what normal looks like.
- Step 03
We route the alerts
To the right person, in the place they already look: email, a chat channel or a phone. Only when it matters, so nobody learns to ignore them.
- Step 04
We keep it running
Hosted on infrastructure we manage, with a log of every check and every alert, so you can see it working.
03What you get
Heard about while there is still something to do.
01
A heads-up, not a post-mortemYou hear about it while there is still something to do, not at month end.
02
Fewer things to check by handThe morning sweep through five systems becomes a glance at one feed.
03
Alerts people trustOne alert for one real thing, with the detail to act on it, so nothing gets muted.
04
A record of what happenedEvery check and every alert is logged, so when a question comes up there is an answer.
04FAQ
What are monitoring and alerts?
Monitoring is a set of checks that run on their own against the systems and feeds a business depends on. Alerts are what happens when a check fails: the right person hears about it, in the place they already look, with enough detail to act. Together they replace the morning sweep and the surprise at month end.
They are one of four shapes under software engineering, next to custom applications, system integration and an MVP. When the question is a trend rather than a threshold, that is data and analytics.
What can you monitor?
Anything we can reach: a payment provider, an order system, a supplier feed, a website, a queue, a scheduled job or a stock level. If it has an API or a log, it can be checked.
How do we get the alert?
In the place you already look: email, a chat channel or a text to a phone. Each alert names what failed, when, and what the next step is.
Will we get flooded with alerts?
No. Each check has a line that says what normal is, and an alert fires once for one real thing. Alerts that nobody acts on are the first thing we remove.
Is this the same as a dashboard?
No. A dashboard waits to be opened. Monitoring comes to you when something crosses a line, so the dashboard becomes a place to look afterwards, not a thing to remember.
How quickly does it run?
Checks run on a schedule that fits the system: every few minutes for payments and queues, hourly or daily for feeds and stock. You choose the lines.
Who owns it when you are done?
You do. The checks, the accounts and the documentation are in your name, hosted on infrastructure we manage for as long as you want us to.
Start here
Tell us what you check by hand every morning.
Send a few details and we’ll set up a short call to scope it and give you a tailored quote. No obligation, no hard sell.